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Quality Standards

How do we check the quality of our service? We are committed to providing the best possible home care and continually work towards improving our home care service.

86% of our Clients were extremely likely or likely to recommend Caring Hands to friends/family if they needed care and support at home.

84% of our Clients said we were excellent or good at respecting their dignity and promoting their independence in their own home.

Our Quality Standards

Funding Your Care

As Home Care Providers, we can help you to understand the funding options available for paying for your home care in Hampshire.

A brief overview of the care at home options:

• Local Authority Funding
• Direct Payments
• Hampshire County Council arranging the care for you
• NHS Continuing Healthcare funding
• Paying for your care from your own resources

Funding Options

Your Careplan

We tailor our service to suit every individuals’ needs.

• How will we assess your care and support needs?
• How will we ensure we are safely able to support you?
• How do our Care Workers know what to do?
• How do we decide what Care Workers you have?
• What happens after we start providing your care?
• What happens long term with your care and support?

Our Process