Careers
What makes an excellent Care Worker?
Being a Care Worker is a recognised profession, not just a job and it is not for everyone. It takes a certain type of individual to be a Care Worker, requiring a vast range of values and skills. Above all, you need to show compassion and kindness and have a genuine desire to care and support elderly and vulnerable people to remain independent and safe in their own home. If you have these values we can train you in the skills required to be an excellent Care Worker.
We are always looking for people to join our team, whether you already have experience of providing care in a similar setting or are looking for a career change and feel you have the values to be a Care Worker.
Please read our Care Worker Person Specification and Job Description to find out more about the role. We are not expecting you to have the qualifications, experience or knowledge straight away as we will train you in the skills required. You are welcome to call us to find out more.
We are able to offer you:
- Full induction training and support programme when you first join us
- A qualification support programme
- Continuous programme of professional and personal development
- Career progression
- Flexible hours
To apply for the post of Care Worker please complete our online application form.
If you’d rather not complete our online application form please either:
- Download the PDF application form, complete it, then email or post it to us
- Click here to request an application pack be sent to you by post
- Call us on 01489 582926 to request an application pack
> What checks do we carry out when recruiting home care staff?
Person Specification – Care Worker
EDUCATION/TRAINING
- Diploma in Health and Social Care (or equivalent e.g. NVQ2)
EXPERIENCE
- Experience of providing high standards of care provision
- Experience of meeting the needs and support of Clients
- Experience of fostering professional relationships with customers
KNOWLEDGE
- Sound understanding of good care principles
- Understanding of regulations and legislation within the domiciliary care profession
- Understanding of safeguarding adults at risk
SKILLS AND ABILITIES
- Strives to reach the highest standards in customer service
- Communicates effectively, both verbally and non verbally
- Compassionate, patient and empathetic
- Flexible and approachable with a positive attitude, even under pressure
- Self motivated
- Deals with emergencies and difficult situations
- Records with accuracy and detail
- Works on own initiative
- Team player
- Commitment to own professional and personal development
Job Description – Care Worker
REPORTING TO: Line Manager and Management Team
JOB HOURS
- Flexible, depending on the needs of the business
- 16 – 40 hours per week
JOB PURPOSE
- To look after the physical, emotional, cultural and social needs of the Clients using a person centred approach
- To observe and promote the Client’s choice, independence, dignity, privacy, fulfilment and other rights
- To create and maintain good professional relationships with Clients, their family and friends and other stakeholders
- To actively support other Care Workers
- To adhere to all regulatory and statutory obligations and Caring Hand’s policies, procedures and guidelines
- To actively market Caring Hands and promote a positive, personal and professional profile, ensuring the good reputation of Caring Hands at all times
JOB RESPONSIBILITIES
Care provision
- To provide personal care and support to Clients with a wide range of needs, illnesses and disabilities
- To know and understand the care and support of the Client
- To undertake the tasks detailed in the Client’s care and support plan using a person centred approach and in the least intrusive way
- To encourage the independence and motivation of the Client and not foster dependent behaviour
- To provide input into the care and support plans of Clients by regularly feeding back to the Field Care Supervisor
- To assist Clients getting up in the morning and going to bed at night
- To assist Clients to wash, bath and shower
- To assist Clients to dress and undress
- To assist Clients to look after their skin, teeth, hair and nails
- To assist Clients with toileting, continence management and personal hygiene
- To assist Clients with their medication at the agreed level of support and as detailed in their Medication Care Needs Assessment
- To prepare food and drink for the Client, being aware of the Client’s choice, likes/dislikes, nutritional needs and cultural requirements
- To provide light general household domestic duties, including housework and laundry, as detailed in the care plan or instructed by Management
- To use manual handling equipment safely and correctly
- To take responsibility for the safe handling of property and equipment belonging to the Client
- To maintain good communication and develop effective working relationships with Clients
- To provide companionship to the Client, actively talking and listening to them about their interests
- To help the Client to maintain contact with their family and friends
- To accompany the Client on trips into the community
- To assist the Client to manage their personal affairs
- To ensure as safe as possible the living environment for the Client, whilst respecting the Client’s choice and rights
Recording and Reporting
- To maintain detailed accurate records in respect of care and medication support given and tasks undertaken
- To regularly read care and support plans, acknowledging changes
- To protect the confidentiality of allinformation relating to the Client and not divulgeinformation to anyone who is not authorised to receive it
- To promptly report to the office or Out of Hours Care Coordinator any issues concerning the care, support, well being or behaviour of the Client and update records accordingly
- To continue to monitor where concerns have been reported and recorded
- To recognise the signs of abuse and immediately report abuse or suspected abuse to a Manager
- To report any complaints to the office or Out of Hours Care Coordinator
- To contact the office or Out of Hours Care Coordinator if running late
General
- To dress appropriately, wearing uniform and using personal protective equipment provided by Caring Hands
- To seek out best practice and look at innovative ways to improve the quality and efficiency of service delivery
- To attend and participate in regular Care Worker team meetings and any other relevant meetings
- To attend in house and external training pertinent to the role of Care Worker
- To ensure completed weekly timesheets are submitted on time
- To observe all health & safety rules and take reasonable care to promote health and safety of self and others and raise any concerns to the Field Care Supervisor
- To aim to ensure everyone has equal treatment and equal access to services and employment
- Any other duties requested by Senior Management, which are within the scope of the post
Special conditions attached to post
- Flexible working, as evening and week end work is required
- Own transport
Careers Online Application Form
Please complete and submit the Caring Hands careers application form below, providing as many details as possible to enable us to process your application effectively. If you’d rather not apply online, please either:
- Download the PDF application form, complete it, then email or post it to us
- Click here to request an application pack be sent to you by post
- Call us on 01489 582926 to request an application pack
Please do not hesitate to contact us if you need any help.