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About Caring Hands Domiciliary Service

Caring Hands Domiciliary Services evolved from a family run care home in Sarisbury Green which was opened in 1984. In 2000 it seemed a natural progression to begin providing care for the elderly in their own homes, enabling the person to have as much or as little support as required for them to remain independently and safely in their own home. In 2003 the name of the domiciliary service was changed to Caring Hands Domiciliary Services Limited. In 2008 the care home and domiciliary service business links were separated.

Our aim

To provide a high quality service of care and support to the elderly and vulnerable people in our community in their own homes, enabling independent living and respecting the privacy, dignity and lifestyle of the individual.

Our objectives
  • To deliver the best possible domiciliary care and support to you to enable you to retain your independence in your own home
  • To be compassionate, kind and patient
  • To maintain your privacy and dignity
  • To encourage your independence and self esteem
  • To treat you with the respect that we would expect to be treated ourselves
  • To respect your values, beliefs and opinions
  • To put you at the centre of the planning for the care and support you need
  • To listen to and learn what you want from your life now and in the future
  • To safeguard you from abuse and harm
How we will achieve our aim and objectives
  • Comply with the standards set down by the Care Quality Commission
  • Ask your opinion of the service you receive from us and suggestions for improving it
  • Recruit care staff that demonstrate the values necessary for this profession
  • Provide continuous training for staff in the skills required for this profession and that encourages their professional and personal development
  • Maintain a strong leadership and management team that staff aspire to
  • Carry out quality monitoring of our home care support service delivery and review our policies and procedures on a regular basis
  • Promote good practice and deal with poor instances of standards
  • Welcome complaints and comments to help drive forward improvements to our service and to better meet your needs

Meet the Team